CANCELLATIONS/RESCHEDULING:
If you are not able to make a scheduled appointment, you agree to cancel or reschedule the appointment at least 24 hours in advance. You agree to pay 50% of the full session if you give less than 24 hours’ notice. You agree to pay the full session rate if you cancel on the same day, or if you miss an appointment without giving notice. If within 24 hours of your session, you develop a contagious illness or have a sudden, unplanned health or personal emergency rendering you unable to make the appointment, you will inform Vitality Vibe Wellness right away, and if we are unable to fill the vacancy, you will pay the cancellation fee, or session fee (if less than 2 hours notice), unless an exception is granted, only at the discretion of Vitality Vibe Wellness. Prenatal Clients: Please bring a doctor's note with you clearing you for massage therapy to each appointment. If you go into labor within 24 hours of an appointment you agree to notify Vitality Vibe Wellness and we will waive the cancellation fee.

ARRIVING ON TIME/SESSION LENGTH:
You must arrive 5-10 minutes early for the appointment in order to get the full session time you have scheduled. If you arrive on time, or late, you understand the therapist can only give you whatever time remains of the appointment, and that you will pay for the full length of the session that you booked. You understand that in order for you to receive the best massage therapy possible, you have to communicate ANYTHING and everything, including your needs, preferences, requests, or feedback, at any time before, during, or after the massage. Communicate right away if there is anything distracting you or if you feel unwell or uncomfortable at any time during the session so that the adjustments can be made. You understand that your therapist wants your HONEST feedback - positive or negative - and doesn’t take offense to it. You have read, understand, and agree to the above policies and information.

PROFESSIONAL MASSAGE ETIQUETTE:
You understand that professional therapeutic massage falls under the Virginia Board of Nursing and is a licensed healthcare service. As such all therapists strictly follow the law and do not provide any services that would jeopardize our licensing.

General Privacy Policy

Introduction

At Vitality Vibe Wellness Center, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book appointments, or use our services. By using our website, you agree to the terms outlined below.

Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and physical address. Health Information: Information related to your health or medical history that you choose to share with us. Payment Information: When booking appointments or purchasing products/services, we may collect payment details necessary to complete the transaction. Website Usage Information: Data collected via cookies and similar tracking technologies for analytical purposes.

How We Use Your Information

We use your information to:

Provide personalized wellness services. Manage appointments and communicate with you regarding your bookings. Process payments and manage your account. Send promotional offers, newsletters, and wellness tips (only if you opt-in).Improve our services based on your feedback and website interactions.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share your information with trusted third parties who assist us in operating our website or conducting our business, provided these parties agree to keep this information confidential. We may also release your information if required by law.

Security of Your Information

We implement a variety of security measures to maintain the safety of your personal information. All sensitive data you provide is encrypted and securely stored. However, no online transmission of data can be guaranteed to be 100% secure, so we encourage you to take appropriate measures to protect your information.

Your Choices and Rights

You have the right to:

Access and update your personal information. Opt-out of receiving marketing communications. Request deletion of your information, where applicable.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Terms and Conditions

Introduction

These Terms and Conditions govern your use of the Vitality Vibe Wellness Center website and services. By accessing our site or engaging in our services, you agree to be bound by these terms.

Use of Our Services

Our services are intended for individuals seeking holistic health and wellness. You agree to use our website and services for lawful purposes only and in a manner that does not infringe on the rights of others.

Booking and Cancellation Policy

Appointments: We require 24 hours' notice for cancellations or rescheduling of appointments. Late cancellations or no-shows may result in a fee. Packages and Programs: Refunds for wellness packages or programs are subject to our discretion and may include a cancellation fee.

Disclaimer of Medical Advice

Vitality Vibe Wellness Center does not provide medical advice, diagnosis, or treatment. Our services are meant to complement, not replace, professional healthcare. Always consult with a qualified healthcare provider for medical concerns.

Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of Vitality Vibe Wellness Center and is protected by intellectual property laws. Unauthorized use or reproduction is prohibited.

Limitation of Liability

Vitality Vibe Wellness Center will not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our services.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Virgina USA. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in Virginia USA.

For any questions or concerns regarding these Terms and Conditions, please reach out to us.